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Rules

Server Rules

Game Agreement

The game agreement, hereinafter referred to as the "Rules," governs the relationship between the administration of the Game Portal located on the internet at sunrisemu.com, hereinafter the "Administration," and the user of the Game Portal - you, hereinafter the "User." The Rules regulate the relationship between Users and Game Masters, define actions that may be deemed unlawful, and establish types of punishments for committing unlawful acts. The game rules are mandatory for all Users without exception. Compliance with these rules is monitored by the Administration.

(Important)

Donation information:

Digital Products!

We do not issue refunds for digital products once an order has been shipped. You make a donation for the server exclusively voluntarily! In return, you get in-game currency!

We encourage you to contact us for assistance if you have any problems obtaining or using our products.

BY MAKE A DONATION TO OUR GAME SERVER, ON OUR WEBSITE, YOU AGREE THAT, DUE TO THE NATURE OF THE PRODUCTS SOLD, BY MAKE A VOLUNTARY DONATION YOU WILL RECEIVE VIRTUAL GAME VALUES, WHICH ARE DIGITAL, THERE IS NO REFUND UNDER ANY CIRCUMSTANCE.

RECEIVING GAME CURRENCY (SHIPPING) IS INSTANT!

IF YOU SEND ANY PAYMENT, YOU AGREE THAT YOU WILL NOT DISPUTE OR ASK FOR A PARTIAL OR FULL REFUND.

IF YOU DO NOT AGREE TO THE ABOVE, DO NOT PAY ANYTHING.


1. Gameplay and General Conditions

1.1. It is prohibited to exchange in-game assets of the Game Portal for in-game assets of other projects/servers. Any commercial activity on the Game Portal is prohibited, as well as any form of exchange/sale of characters for real and/or virtual money. Operations involving the exchange or sale of accounts in any form are prohibited.
Punishment: From 7 days of imprisonment to lifelong blocking of characters and accounts of the seller and/or buyer.

1.2. The use of cheating programs and scripts is prohibited, as well as exploiting bugs and various programs to hack the game and website, modifying game files and launchers to gain gameplay advantages, and assisting other players or persuading them to commit these actions. It is also prohibited to take any actions with someone else's account and items on it without the owner's consent. Even an unsuccessful attempt is considered a violation.
Punishment: From 7 days of imprisonment to lifelong blocking of the character and account.

1.3. Deception of the Administration is prohibited: providing false testimony, providing fabricated evidence. Impersonating a representative of the Administration is prohibited.
Punishment: From 7 days of imprisonment to lifelong blocking of the character and account.

1.4. Disrespect towards the Administration of the Game Portal in the community and in the game is prohibited. Threats against the Administration of the Game Portal in the community and in the game are prohibited.
Punishment: From 7 days of imprisonment to lifelong blocking of the character and account.

1.5. Interfering with the game master during game events is prohibited.
Punishment: From 1 hour to 1 day of imprisonment for the character and account. Alternatively, punishment may include raising the PK status and moving to any location at the discretion of the GM.

1.6. Personal insults in obscene form, as well as insults to the player's relatives and loved ones, are prohibited. Inciting interethnic or religious strife among players is prohibited.
Punishment: From 1 to 7 days of chat ban with possible blocking of the character and account.

1.7. Public statements about leaving the game and other expressions of a destructive nature that may have negative consequences for the development of the Game Portal are prohibited. Unsubstantiated criticism of the actions of the administration, expressed with the aim of discrediting the Game Portal rather than improving its quality, is prohibited.
Punishment: From 7 days of imprisonment to lifelong blocking of the character and account.

1.7.1. Criticism, discussion, condemnation of any actions of the server administration, whether it be changing server settings, etc., is strictly prohibited. Everything is done as deemed necessary... If any changes in game settings are unacceptable to the user, they must immediately discontinue the use of the service.
Punishment: From 7 days of imprisonment to lifelong blocking of the character and account.

1.8. Advertising other gaming projects is prohibited.
Punishment: From 7 days of imprisonment to lifelong blocking of the character and account.

1.9. If you violate point 1.9. and you are robbed or deleted characters. The administration does not return items and does not restore characters. The security of your account is solely the responsibility of the account owner.

2.0. The character's nickname should not be vulgar, contain mentions of alcohol and drugs, propaganda of Nazism, obscene language, insults, and "scum language". It is forbidden to use nicknames that, when used, the character may be mistaken for employees of official clans and the Administration. It is recommended to use an easily readable nickname. It should not be a chaotic combination of letters, be offensive, or have a pronounced sexual context.
Punishment: From 7 days of imprisonment to lifelong blocking of the character and account.


2. ADMINISTRATION AND PROJECT

2.1. The administration does not need your password or game items.

If someone asks you to give a game item or password from your account, this is not an administrator. The administration does not need your game items or password. The administration does not return any missing characters or missing game items. We do not change passwords on accounts, do not roll back if you have been robbed or allegedly robbed. Protect your property and characters yourself. Beware of scammers!

2.2. Administration never intimidates or threatens.

The administration never threatens players with bans or other actions. If you violate the rules of the server, you will receive fair punishment. If you haven't violated them yet but are close to it, the administration can warn you to behave within the rules. Only warn, but by no means threaten. If someone threatens you with a ban or something else, it is most likely a scammer!

2.3. The server administration reserves the right:

To temporarily or permanently block any user account without explanation, refund, or compensation if we deem it necessary. Moreover, we reserve the right to delete all player accounts or the game property of their characters if deemed necessary.

2.4. The administration may turn off, restart, modify the server without notifying players.

The administration does everything necessary to keep the server running. But to improve and modify the game, server reboots or temporary server shutdowns may be required. The administration will try to inform players about scheduled maintenance on the website.

2.5. Guarantees of the operability of the gaming project.

The project is free and demonstrative. The administration does not guarantee the full operability of certain aspects of the game, and also does not guarantee their correction. The return of items or any other gaming values, the loss of which was due to technical malfunctions or the imperfection of the operability of game content, is also not guaranteed.

2.6. Dispute with the Administration.

Any decision of the Administration is fair and legitimate. Administration decisions are not discussed.


3. FINAL PROVISIONS

3.1. The Administration has the right, without additional warning to the user, to change the Game Agreement at any time and at its discretion, the changes to the rules come into force from the moment of their publication on the portal and are mandatory for all users.

3.2. The user undertakes to regularly check the information published on the portal to familiarize themselves with possible changes. The continued use of the service is considered as the user's agreement with such changes and additions.

3.3. The user undertakes to inform the administration about all violations and violators, as well as about all malfunctions and bugs in the corresponding section on the support website.

3.4. If any changes and/or additions are unacceptable to the user, he must immediately stop using the service.

User Agreement

The User Agreement, hereinafter referred to as the "Agreement", regulates the relationship between the administration of the resource located on the Internet at the address sunrisemu.com, hereinafter referred to as the "Administration", as well as related to the specified website multiplayer online game "MU Online", including the website, forum and game server "MU Online", hereinafter referred to as the "Game Portal", and the user of the Game Portal - You, hereinafter referred to as the "User". Please note that the beginning of using the services of the Game Portal means the unconditional consent of the User with the Agreement. This Agreement may be amended by the Administration without any prior notice by publishing the latest version of the Agreement. The User undertakes to check the Agreement for changes at least once every seven days.


ACCEPTANCE OF THE TERMS OF THE USER AGREEMENT

Creating an account and using the service and services means your full agreement with all the below listed conditions of the user agreement, as well as consent to the collection, storage, and use of your information as indicated in the provisions on confidentiality. The Administration reserves the right to deny the user access to the service and services without notifying him in case of violation by the User of the terms of this Agreement. You agree that the Administration reserves the right to discontinue the provision of services or change their content at any time, with or without notice to the user, and is not responsible for this.


AGREEMENT TERMS

The Administration has the right to close or restrict access at any time without prior notice to the User. In case of violation by the user of this Agreement, the Administration at its own discretion has the right to close access to the service. In case the Administration closes and/or restricts access to the account, the User will no longer have access to the account. The user is not entitled to demand compensation for virtual monetary funds and the service for purchased services during the use of the service.


TERMS OF USE

The Gaming Portal is for demonstration purposes and is not affiliated with official WebZen servers. If you want to play the full version of the game, you need to go to the official WebZen servers. The Gaming Portal is not used for commercial purposes or for profit. All accounts, characters, game items, and actions performed on the Gaming Portal are the exclusive property of the Gaming Portal.


USER RESPONSIBILITY

If according to the laws of your country it is prohibited to receive gaming services on the Internet (online) or there are other legislative restrictions, including age restrictions for access to such services, you are not entitled to use the Gaming Portal or individual services within the Game, and you undertake to immediately cease using the Gaming Portal. The user agrees to comply with the terms of the Agreement, as well as is responsible for any action taken on the Gaming Portal. In certain cases, the Administration has the right to transfer data about the User who violates this Agreement or applicable law to law enforcement agencies.


DISCLAIMER OF LIABILITY

Under no circumstances shall the Administration and the Gaming Portal be liable to Users or third parties for any indirect, incidental, unintentional damage. Including lost profits or lost data caused in connection with the use of services, their content or other materials to which the User has access, even if the Administration of the Gaming Portal warned or indicated the possibility of such damage. The subsequent limitation of liability is fully implemented by law. By using the services, the User agrees that the Administration and the Gaming Portal are not responsible for damage to honor, dignity, business reputation or other unlawful actions of third parties, etc.


DISCLAIMER OF WARRANTIES

By using the services of the Gaming Portal, the User agrees to be personally responsible. Except as provided by applicable law. The Administration or its representatives are not liable to any third parties for expenses incurred using the services, the absence of any warranties, whether expressed or implied. Including, among other things, warranties of service quality, fitness for a particular purpose and non-infringement of intellectual property rights, accuracy, competence, usefulness, and timeliness of the provision of services. The Administration is not responsible for the correctness and accuracy.


VIRTUAL CURRENCY AND SERVICES

The services of the Gaming Portal may include the ability to purchase virtual internal currency as well as virtual internal services using legal payment methods. You can use these options if you have reached the age of majority in the country of permanent residence. All virtual currency and services are non-refundable unless otherwise decided. You do not acquire personal rights to the virtual services and/or currency you acquire. The Administration has full control over all virtual currency and services. At any time, with or without prior notice, it may change the cost of virtual currency and the currency itself at its discretion without any additional obligations.


REFUNDS AND COMPENSATION

The Gaming Portal does not provide compensation. Except for limited, cancelable, non-transferable use of virtual currency and services, you do not have full rights to the aforementioned currency and services. In case your account has been blocked or you do not have access to it, as well as at the discretion of the Administration, or if the Administration has ceased to provide the right to use the Services, virtual currency and purchased services will be lost. The Administration has full control over virtual currency and services, and at any time, with or without prior notice, may change and/or cancel virtual currency and/or services at its discretion, the Administration is not responsible to you or other persons for such actions.


INTELLECTUAL PROPERTY RIGHTS

All property rights and intellectual property rights in relation to the Gaming Portal, including any innovations, as well as other rights, belong to the Gaming Portal and their respective owners. By using the services, you do not acquire any copyright to the intellectual property of the Gaming Portal. Any use of intellectual property beyond the scope of the services may be carried out only with the written consent of the Administration of the Gaming Portal.


GENERAL INFORMATION

The Administration ensures the provision of services around the clock and daily, as well as provides users with advisory support. Administration services are provided free of charge unless otherwise stated. The Administration reserves the right to change the pricing policy at any time. The user agrees, understands, and accepts that the game is not gambling, gambling for money, a contest, or a bet. Donations to the server are the will and desire of the User, not a necessary or obligatory condition for participating in the game and gaming process. The User agrees to informational and technical newsletters to the e-mail specified during registration.


AGREEMENT TERMS

This User Agreement is an integral part of the Gaming Agreement on the Gaming Portal website. The user undertakes to check the Agreement for changes at least once a week. Disagreement with even one of the points of these rules prohibits the use of the Gaming Portal. The rules are provided and are mandatory for every User of the Gaming Portal, regardless of whether they are registered or not.


FINAL PROVISION

This Agreement between the User and the Gaming Portal determines the procedure for using the service and services of the Gaming portal. It cancels all other agreements, both oral and written, between the User and the Gaming Portal regarding this use.

Privacy Policy

The project administration, hereinafter referred to as the "Administration," responsibly treats the protection of the privacy of our users, hereinafter referred to as the "User." This online privacy policy, hereinafter referred to as the "Policy," explains our line of conduct and methods of obtaining and using your personal data that you provide by using the services of the gaming portal, hereinafter referred to as the "Gaming Portal," located on the internet network at the address sunrisemu.com. Please note that this Policy applies only to information obtained through the use of our applications. This Policy does not apply to the activities of third parties not controlled by the Administration. The beginning of the use of the services of the Gaming Portal means the unconditional consent of the User to the collection and use of his personal information in accordance with this Policy. This Policy may be amended by the Administration without any prior notice by publishing the latest version of the Policy. The User undertakes to check the Policy for changes at least once every seven days.


INFORMATION COLLECTION AND USE

The main goal of the Administration when collecting information about the User is to ensure and expand services, and create conditions under which the User could easily navigate and use the Services. We obtain personal information from registration, your inquiries to technical support, and your purchases of virtual services on the Gaming Portal.


USE OF INFORMATION BY THIRD PARTIES

Information about our users is an integral part of the Gaming Portal service provided. We do not sell your personal information to anyone, but only use it in accordance with this Policy. The Administration undertakes not to intentionally transfer or disclose information received from the User to third parties. The Administration also reserves the right to share this information with third parties in accordance with the requirements of law enforcement agencies or other government officials in connection with investigations of fraud, intellectual property rights violations, or other activities that are illegal or may subject the User or the Administration to legal liability.


PROTECTION OF PERSONAL INFORMATION

The Administration seeks to protect personal information while it is under the control of the Gaming Portal. User account information is only accessible through the use of a password. To protect the confidentiality of personal information, the User must keep their password confidential and not disclose it to any other person. The User is responsible for any use of Gaming Portal services by third parties who have access to the User's account. Please inform us immediately if you believe your password has been compromised or used without authorization.


ENSURING SECURITY

The Administration has implemented reasonable technical, physical, managerial, and organizational measures to ensure the security of User's personal information from accidental loss and unauthorized access, use, alteration, or disclosure. However, the Administration cannot guarantee that unauthorized third parties will not be able to bypass these measures or use, disclose, and alter your personal information improperly. Please note that email and messaging systems are not considered secure, so we do not recommend sending your personal information through these services. In case personal data has been compromised due to security breaches, the Administration promptly notifies those individuals whose personal data has been compromised in accordance with the notification procedures outlined in this Privacy Policy or as otherwise required by law. To ensure confidentiality and security, we take reasonable steps, such as requiring a unique password to confirm your identity before granting access to your account or services. The User is responsible for keeping their unique password and account information confidential. The Gaming Portal Administration will never request information about your credit card or bank account, your login and password to your account, or passport details under any circumstances.


DELETION OF INFORMATION

The User cannot change or delete personal information by changing the relevant information in their account. However, deleting this information completely may result in the complete deactivation of your account.


LINKS TO OTHER APPLICATION SITES

Links in the Gaming Portal service to sites of other applications are provided for your convenience. In addition, content from the Gaming Portal service may be posted on other sites or in other applications. Any personal information that the User provides on related pages or applications is provided directly to that third party and is used in accordance with the privacy policy of that third party. These sites and applications maintain their own policy regarding the collection and use of personal information and the use of technical information files (cookies). You decide for yourself whether to review the policy of those sites or not.

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